Community Guidelines – SinglesPortal

1. Our Values

SinglesPortal stands for real connections, mutual respect and a safe environment for all members. Our community is built on these three core values:

💛

Warmth

Approach others with openness and friendliness. Every member deserves to be treated with kindness.

🤝

Respect

Respect the boundaries and decisions of others. Accept a "no" and handle it with grace and maturity.

✨

Honesty

Be authentic in your profile and in your messages. Real connections are built on honesty.

2. Respectful Behaviour

All members are required to treat each other with respect. The following is expressly prohibited:

Insults, abuse or discriminatory statements of any kind
Sexual harassment or sending unsolicited explicit messages
Intimidation, stalking or cyberbullying
Discrimination based on origin, religion, gender, age or sexual orientation

3. Profile Guidelines

Your profile must represent you. The following is not permitted in profile photos or information:

Photos of other people without their consent
Explicit or sexually offensive images
Advertising, contact details or links to external websites
False age or identity information
Profile photos featuring minors

4. Messaging and Communication

Use the messaging feature only for personal, respectful communication. The following is prohibited:

Spam messages or bulk messages sent to many users at once
Advertising for products, services or external platforms
Asking for money, gift cards or bank information
Sending malware links or harmful content

5. Reporting Violations

If you notice a violation of these guidelines, please report it immediately via our report form. Your report is completely anonymous. Our safety team reviews every report and acts promptly.

You can also block users directly from their profile to prevent further contact.

6. Consequences of Violations

Depending on the severity of the violation, we will take the following measures:

Warning
First warning
For minor or first-time violations the user receives an official warning by email. The account remains active.
Temp. ban
Temporary account suspension
For repeated or serious violations the account will be suspended for 7 to 30 days. All activity is disabled during this period.
Perm. ban
Permanent exclusion
For very serious violations (fraud, child safety violations, stalking) the account is immediately and permanently banned. For criminal offences we will report the matter to the relevant authorities.